Hello ChatDash Community,

We want to notify everyone that from 10:00 PM to 11:00 PM this Saturday, Sept. 13th (EST), the dashboard will experience a brief downtime. We will be using this time to carry out an essential migration and update to the platform, which we will provide details on with the actual release of the update.

For the smoothest transition, we have scheduled the update at this time when traffic on our site is the lowest, so we hope that any inconvenience will be minimal.

During this downtime, the agency and client dashboards will not be fully functional, so we advise not to access the dashboard during that time. All deployed ChatDash widgets will still be functional during this time.

Once the migration and update is complete, we will be sending out an update announcement right after and the dashboard will be back to normal at that point. We appreciate your patience and if you have any questions, please feel free to reach out to our team via Discord (https://discord.com/invite/R9dx4mZphS) or email (support@chat-dash.com).

Sincerely,
The ChatDash Team