Consolidated Analytics and Conversations in Client Dashboard

View analytics and conversations across all your agents in one place — no need to switch between agents to get the full picture.
This is disabled by default and can be enabled in client access.

Remember Me (30-Day Login)

Check "Remember Me" at login to stay signed in for 30 days without needing to log back in. Available for both agencies and clients.

After-Hours Call Tracking

Set your client's business hours (start/end time, days of the week, and timezone) in the client overview. Once enabled, every incoming call is automatically tagged as after-hours or not — and you can build analytics charts to see exactly how many calls came in outside of business hours.

Revenue Multiplier for Custom Metrics

When setting up a number chart in custom metrics, you can now enable "Show as Revenue Metric" and set a value per unit (USD or EUR). The chart will automatically multiply the count by that value and display it as a currency amount — for example, 47 booked calls × $100 = $4,700 in pipeline value.

Custom Menu Drag and Drop Reordering

Rearrange your custom sidebar menu items by dragging and dropping them into any order you want.

Bulk Delete Conversations

Select multiple conversations in the table and delete them all at once.

Free Trial for Client Billing

You can now offer a free trial period when creating a subscription for a client.

ElevenLabs: Call Ended Reason & Transfer Rate

Call ended reason and call transfer rate are now tracked and visible in analytics for ElevenLabs agents.
These charts are disabled by default and can be enabled in client access.