About using External Widget and Chat History
I used Voiceflow for my chatbot builder, and i don’t really like the Chatdash’s Widget Layout and Interface.
If i use External Widget, can i still see the chatbot’s chat history/transripts on Chatdash?
I used Voiceflow for my chatbot builder, and i don’t really like the Chatdash’s Widget Layout and Interface.
If i use External Widget, can i still see the chatbot’s chat history/transripts on Chatdash?
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Comments4
Habeen Jun
Apr 23, 2025
Exactly!
User
Apr 23, 2025
i’m sorry, what do you mean by exactly? so can i see the chatbot’s transcripts on Chatdash while using external widget or no?
Habeen Jun
Apr 23, 2025
Yes you can see all the chat transcripts in ChatDash dashboard and use voiceflow’s widget. (External widget)
User
Apr 23, 2025
thank you so much for your help Jun!:)