Usually, conversations where there is no interaction is flagged as such and not shown on the dashboard, but there was an error in the recent update that conflicted with this process.
The issue has been fixed now and I have gone ahead and corrected the data for both your projects. Please let me know if you still have any issues or questions!
Tommy Martin
•
Jun 2, 2025
Me too, same issue. Only with the ChatDash widget, Voiceflow widgets don’t have issues with transcripts
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Jinhyeok Kim
Jun 2, 2025
Hello,
Usually, conversations where there is no interaction is flagged as such and not shown on the dashboard, but there was an error in the recent update that conflicted with this process.
The issue has been fixed now and I have gone ahead and corrected the data for both your projects. Please let me know if you still have any issues or questions!
Tommy Martin
Jun 2, 2025
Me too, same issue. Only with the ChatDash widget, Voiceflow widgets don’t have issues with transcripts