Campaign not running / bot not calling
Hi there. I did everything correctly, but my campaigns are not calling. It used to work for another client but this one doesn’t work. Would that be because of all the custom fields?

Hi there. I did everything correctly, but my campaigns are not calling. It used to work for another client but this one doesn’t work. Would that be because of all the custom fields?

Log in to comment and vote
Comments4
Habeen Jun
Apr 9, 2025
@BENJAMIN ELKRIEFF Marking this as completed, please post another post if you are experiencing the same issue.
Jinhyeok Kim
Apr 2, 2025
Hey Benjamin,
I checked the project ID you provided, but I saw it wasn’t there anymore, so I tested out the flow you showed in the loom video with creating my own tag for leads and selecting it when creating the campaign and it seems to work for me. Let me know if you’re still having issues with this and a new project ID and I could take a look at it again.
BENJAMIN ELKRIEFF
Mar 30, 2025
@Habeen Jun @Jinhyeok Kim I found the bug. Please see this loom:
https://www.loom.com/share/ed7cdee519ac442f9bd718984b36ad4f
When creating a campaign by selecting all leads, it returns 200 and works as expected.
When selecting a specific tag, your API backend is called with leadIds = [null]
BENJAMIN ELKRIEFF
Mar 30, 2025
Project ID:
67d25cf087382917e8f1f1ee