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Campaign not running / bot not calling

Hi there. I did everything correctly, but my campaigns are not calling. It used to work for another client but this one doesn’t work. Would that be because of all the custom fields?

Status: Completed4 comments

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Comments4

  • Habeen Jun

    Team•

    Apr 9, 2025

    @BENJAMIN ELKRIEFF Marking this as completed, please post another post if you are experiencing the same issue.

  • Jinhyeok Kim

    •

    Apr 2, 2025

    Hey Benjamin,

    I checked the project ID you provided, but I saw it wasn’t there anymore, so I tested out the flow you showed in the loom video with creating my own tag for leads and selecting it when creating the campaign and it seems to work for me. Let me know if you’re still having issues with this and a new project ID and I could take a look at it again.

  • BENJAMIN ELKRIEFF

    •

    Mar 30, 2025

    @Habeen Jun @Jinhyeok Kim I found the bug. Please see this loom:

    https://www.loom.com/share/ed7cdee519ac442f9bd718984b36ad4f

    When creating a campaign by selecting all leads, it returns 200 and works as expected.

    When selecting a specific tag, your API backend is called with leadIds = [null]

  • BENJAMIN ELKRIEFF

    •

    Mar 30, 2025

    Project ID:

    67d25cf087382917e8f1f1ee