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Export error

When exporting the conversations - it doesn’t work with larger numbers. When I export with the Last 7 Days feature on, this works fine. When I try export with last 30 days, I get an error.

Status: Completed2 comments

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Comments2

  • Jinhyeok Kim

    •

    Apr 29, 2025

    Hello,

    There was a character limit error occurring due to one of the conversations in the last 30 days having a very long conversation. We’ve added handling to split the messages into additional columns in that case, so you should be able to export without issue now.

    • ReganByte

      •

      Apr 29, 2025

      Thanks this works perfectly now!