It is impossible to increase concurrency

Hello, I imported agent from Retell, we have 50 concurrency in Retell, but I cannot select more than 20 calls/min in chatdash. How can I fix this?
Agent id in chatdash -

6932cd6b4fb5283526850744
retell agent id -

agent_14e9ea8c12206344652c81943c

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Upvoters
Status

Completed

Board
πŸ›

Bugs

Date

About 2 months ago

Author

it dep

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