Native SMS Agent Support and Monitoring

I want the ability to connect phone numbers for SMS agents and monitor SMS conversations directly within ChatDash. Currently, ChatDash supports voice agents (Vapi/Retell) and chat platforms (OpenAI/Voiceflow), but there is no native way to handle SMS. This is important for clients who need to monitor text-based interactions alongside their voice and web chat agents.

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Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

3 months ago

Author

Orbit Online

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