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Only add Knowledge Base when needed

Bugs

Adding a knowledge base to an agent in SaaS mode instantly adds additional fees in Retell. Have these only added when needed otherwise we get charged for all the empty knowledge bases.

Posted by Chris Laupama ·
Status: Completed1 comment

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Comments1

  • Jinhyeok Kim

    •

    Apr 10, 2025

    Hey Chris,

    Just made the changes for this. The knowledge base on Retell will only be created once the client first attempts to upload a source.