Overcharging

The Chatdash platform integrated with Stripe charged my client for 74,798 at $0.0043 for $321.63. They have not had more than 67.33 minutes in a 90 day period. What is happening and how can we get this corrected before the next billing month?

My login id is accounts@automationcaptain.com.

Thank you for your help in resolving this over-billing issue.

Larry