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Subscription Details Page Stuck Loading After Stripe Setup – Project ID 68214721c373c19bb9942d9e

I’ve set up Stripe subscriptions for my client under Project ID 68214721c373c19bb9942d9e. After logging into his admin account, he successfully entered his payment details and the transaction went through without issue.

However, his “Subscription Details” page is now stuck in a continuous loading state and doesn’t display any data (screenshot attached). This issue is blocking us from verifying the subscription setup and proceeding with further steps.

Would appreciate your urgent assistance in resolving this.

Status: Completed2 comments

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Comments2

  • Jinhyeok Kim

    •

    Jun 4, 2025

    Hey Aidan,

    Just fixed the issue. There was an error on our side with processing the data to be displayed on that page. We’ve added proper handling for it so they should be able to view the page now.

    Please let me know if you have further issues or questions on this!

    • Aidan

      •

      Jun 4, 2025

      Jinhyeok, thank you so much! Tested it yesterday, it works now 👍🏻