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The filter conversation by contact doesn't work

Bugs

Leads page => Import Leads => Click into chat => Automatically goes to conversations with filter => Filter not showing anything

Posted by Simone Devoti ·
Status: Closed1 comment

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Comments1

  • Jinhyeok Kim

    •

    May 15, 2025

    Hello,

    Would you be able to share which of your projects you are referring to?

    For clarification, the conversation filtering by leads is specifically for calls made through campaigns. So for example, if the lead is called through a campaign, and once the call has ended and the data is imported over into our dashboard, you will be able to see the calls associated with the specific lead through that filter.