@User Marking this as completed, please post another post if you are experiencing the same issue.
Jinhyeok Kim
•
Mar 19, 2025
Hey Sandra, I’m checking your account and noticed it’s still on the free trial without a payment method yet to be added. If you’re getting to the Stripe portal you should try adding a payment method first. Or if that’s not the step you’re getting stuck on, let me know more about what point is exactly not working for you and I can help out!
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Habeen Jun
Apr 9, 2025
@User Marking this as completed, please post another post if you are experiencing the same issue.
Jinhyeok Kim
Mar 19, 2025
Hey Sandra, I’m checking your account and noticed it’s still on the free trial without a payment method yet to be added. If you’re getting to the Stripe portal you should try adding a payment method first. Or if that’s not the step you’re getting stuck on, let me know more about what point is exactly not working for you and I can help out!